Privacy Policy
Last updated: March 2026
Virus Platform ('we', 'our', 'us') is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use the Virus app and related services.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and payment details when you register or make a booking. We also collect usage data, device information, and location data (with your permission) to improve our services.
How We Use Your Information
We use your information to create and manage your account, process bookings and payments, connect you with service providers and artists, send you important service updates and notifications, improve our platform and personalize your experience, and comply with legal obligations.
Sharing Your Information
We share your information only as necessary: with service providers and artists to fulfill your bookings, with payment processors to handle transactions securely, with trusted third-party service providers who assist our operations under strict confidentiality agreements, and when required by law.
Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also withdraw consent for certain data processing activities, request data portability, and opt out of marketing communications.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time through the app or by contacting us.
Contact Us
For any privacy-related questions or requests, please contact us at info@virus-sa.com.